Returns & Refunds

9. Returns & Refunds Policy

9.1. Under Section 44 of the ECTA, you may cancel an electronic purchase without penalty within 7 (seven) days. You will be responsible for the costs of the return of the Products after 7(seven) days. Products must be returned in the original packaging together with all documentation and accessories. This cancellation right is subject to standard statutory exceptions, including unsealed software or digital downloads that have already started.

9.2. We guarantee that our Products are of good quality, free of defects, and suitable for their intended purpose. Under section 56(2) of the CPA, you may return defective Products within 6 (six) months of delivery for a repair, replacement, or refund of your choice.

How to return something

To start a return, contact us with your order number:

Email: [email protected]

Phone: 031 765 8792 or 032 008 5063, or WhatsApp 082 566 0115

Or visit our Hillcrest or Umhlanga showroom (see our Contact page).

Our full Terms and Conditions apply.